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Reviews

At Rouse Heating & Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
112 Reviews

Mark Swartz
03/28/2025
I needed my A/C unit serviced so I called Rouse Heating and Air out. They were recommended to me by a family member and I was very satisfied by their work. They explained everything to me in detail about what was causing my unit to not work properly. I felt they were very honest and I would highly recommend them.
Mark Swartz
03/28/2025
Very professional and honest company. Kenny explained everything in detail about why my A/C unit wasn’t working properly. He had it up and running right in less than an hour. I highly recommend giving them a call for your A/C repairs
Casey Etter
03/26/2025
Rouse is the most knowledgeable and efficient HVAC company around. I’ve always had great experiences with Kenny and his guys. I will always use them!
Carl W Merckel
03/14/2025
Located in Hamilton
Matt & Jake installed an Aprilaire humidifier to our existing furnace 3/12/2025. Their work was professional, knowledgeable, and efficient. I Have been using Rouse Heating since 1993 and have always had nothing but the best service. Thanks again, Kenny.
Service: New System Installation
J.R. & Kelly Williams
03/14/2025
Located in Hamilton
We received a great offer to install a new furnace and heat pump in our home. The whole team including Ken, Kenny & Matt were professional thru the entire process. The install was excellent and everything performs perfectly. They were highly respectful of our home and we recommend anyone who needs HVAC work make use of their services!!!!
Service: New System Installation
Randy Colwell
03/13/2025
Just had 2 complete new heating and air units installed at my home they did a great job. Very professional ,on time,cleaned up,very courteous I would highly recommend them!!!
Jeff Starke
03/02/2025
Located in Fairfield
Alway great service and support, fast response and quickly fixed the leaky humidifier. Thank you!
Service: System Repair
Paul Toney
02/20/2025
Had our AC and furnace replaced a few weeks ago. Great price, friendly people, great local company. I would highly recommend.
Tyler Minges
12/13/2024
Honest guys and great service
Holly Stidham
12/12/2024
Kenny kept in contact with me and was able to get to my house in a timely manner. Would highly recommend them.
Tara Parker
11/30/2024
I have to BRAG on this company. First, Ken Rouse talked to me on the phone several times giving me advice and guiding me towards next steps for my furnace. Then, when my actual furnace needed work, Matt came and did the most amazing job. He was kind, courteous, very informative, clean and SUPER thorough. Most HVAC technicians who have been here just want to get in and get out and they do not care how it is working. This company is really the Gold Standard for HVAC repair AND customer service. This is in an age where great customer service is dead. Rouse is HEADS above the rest. Thank you so much!
Pete Moore
11/25/2024
I received professional service in a timely manner and felt that the review of the system was complete and in good adjustment when Kenny left
Rebecca Rouse
11/25/2024
Highly recommend Rouse Heating and Air. They didn't install my system but came to service it and treated like they had installed it. Told me good and not so good about it. Fixed/adjusted the not so go. Put the right vent pipe on roof. Ready for the winter. Matt was awesome. Explained the system and answered all my questions. I usually have a lot of questions. Thank you.
Sophia Mendivil
11/23/2024
I called for servicing on my heater. Kenny was the best help! I suggest them over everyone !!!
Pam Thompson
11/22/2024
Kenny returned my call within an hour. He was able to fit us in the day we called. He was friendly, thorough and reasonable. I would highly recommend him!
Karen Sandlin
11/22/2024
Very professional and honest. Matt advised me to replace only the blower motor instead of buy brand new furnace. Save me alot of money so I can buy more wines. 😆 thank you and happy holidays 🍷
Phillip Konruff
11/21/2024
Woke up to first snow fall of the year and my furnace not working. Kenny was out within an hour of calling, explained exactly what the issue was, quickly found the part and had it repaired before lunchtime.
Kathleen Corsetti
11/15/2024
Located in Fairfield
Friendly and fair
Service: Preventive Maintenance
Jessica Lommen
11/13/2024
We called Rouse Heating & Air based on reviews and recommendations from our neighbors - and WOWZA!!! - we were up and running within a couple hours of the initial call! We couldn't be more pleased with their prompt, friendly, professional service!
Karl Metzler
11/09/2024
Highly recommend. Kenny and his team replaced our furnace and air conditioning system and we couldn’t have asked for a better experience. Very friendly, flexible and professional. Took the time to assess our needs and make recommendations that would best fit our home. Explained everything in detail. Good people, professional service, attention to detail, and great customer service.
Renae Parks
11/05/2024
Wonderful customer service and quality work! We have used Rouse heating and air for all of our HVAC needs. Highly recommend !
Michael Parks
11/05/2024
I ONLY call Rouse Heating & Air! Prompt, reliable, professional, courteous, reasonably priced, and gets the job done right every time. Which is what’s most important to me. They are the epitome of “earned my business”.
Scott West
11/04/2024
Great company! On time, fixed quickly. Thanks Kenny.
Cody Carpenter
10/28/2024
Always trustworthy and very helpful. I would highly recommend them to anyone needing service or assistance with any heating and air conditioning problems
Christy McClanahan
10/26/2024
Kenny was right on time, friendly and professional. I will definitely be using their services in the future!
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