Reviews

At Rouse Heating & Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 112 Reviews

Mark Swartz
03/28/2025
03/28/2025
I needed my A/C unit serviced so I called Rouse Heating and Air out. They were recommended to me by a family member and I was very satisfied by their work. They explained everything to me in detail about what was causing my unit to not work properly. I felt they were very honest and I would highly recommend them.

Carl W Merckel
03/14/2025
Located in Hamilton
03/14/2025
Located in Hamilton
Matt & Jake installed an Aprilaire humidifier to our existing furnace 3/12/2025. Their work was professional, knowledgeable, and efficient. I Have been using Rouse Heating since 1993 and have always had nothing but the best service. Thanks again, Kenny.
Service: New System Installation

J.R. & Kelly Williams
03/14/2025
Located in Hamilton
03/14/2025
Located in Hamilton
We received a great offer to install a new furnace and heat pump in our home. The whole team including Ken, Kenny & Matt were professional thru the entire process. The install was excellent and everything performs perfectly. They were highly respectful of our home and we recommend anyone who needs HVAC work make use of their services!!!!
Service: New System Installation

Tara Parker
11/30/2024
11/30/2024
I have to BRAG on this company. First, Ken Rouse talked to me on the phone several times giving me advice and guiding me towards next steps for my furnace. Then, when my actual furnace needed work, Matt came and did the most amazing job. He was kind, courteous, very informative, clean and SUPER thorough. Most HVAC technicians who have been here just want to get in and get out and they do not care how it is working. This company is really the Gold Standard for HVAC repair AND customer service. This is in an age where great customer service is dead. Rouse is HEADS above the rest. Thank you so much!

Rebecca Rouse
11/25/2024
11/25/2024
Highly recommend Rouse Heating and Air. They didn't install my system but came to service it and treated like they had installed it. Told me good and not so good about it. Fixed/adjusted the not so go. Put the right vent pipe on roof. Ready for the winter. Matt was awesome. Explained the system and answered all my questions. I usually have a lot of questions. Thank you.

Karl Metzler
11/09/2024
11/09/2024
Highly recommend. Kenny and his team replaced our furnace and air conditioning system and we couldn’t have asked for a better experience. Very friendly, flexible and professional. Took the time to assess our needs and make recommendations that would best fit our home. Explained everything in detail. Good people, professional service, attention to detail, and great customer service.
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