Reviews
At Rouse Heating & Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 94 Reviews
Kathleen Corsetti
11/15/2024
Located in Fairfield
11/15/2024
Located in Fairfield
Friendly and fair
Service: Preventive Maintenance
Jessica Lommen
11/13/2024
11/13/2024
We called Rouse Heating & Air based on reviews and recommendations from our neighbors - and WOWZA!!! - we were up and running within a couple hours of the initial call! We couldn't be more pleased with their prompt, friendly, professional service!
Karl Metzler
11/09/2024
11/09/2024
Highly recommend. Kenny and his team replaced our furnace and air conditioning system and we couldn’t have asked for a better experience. Very friendly, flexible and professional. Took the time to assess our needs and make recommendations that would best fit our home. Explained everything in detail. Good people, professional service, attention to detail, and great customer service.
Renae Parks
11/05/2024
11/05/2024
Wonderful customer service and quality work! We have used Rouse heating and air for all of our HVAC needs. Highly recommend !
Michael Parks
11/05/2024
11/05/2024
I ONLY call Rouse Heating & Air! Prompt, reliable, professional, courteous, reasonably priced, and gets the job done right every time. Which is what’s most important to me. They are the epitome of “earned my business”.
Scott West
11/04/2024
11/04/2024
Great company! On time, fixed quickly.
Thanks Kenny.
Cody Carpenter
10/28/2024
10/28/2024
Always trustworthy and very helpful. I would highly recommend them to anyone needing service or assistance with any heating and air conditioning problems
Christy McClanahan
10/26/2024
10/26/2024
Kenny was right on time, friendly and professional. I will definitely be using their services in the future!
Carrie Penland
10/18/2024
10/18/2024
They were efficient, took their time and cleaned up nice and tidy when they were finished.
Kenney thoroughly explained the system and what he felt was best for our household.
I’m fully confident in their work and recommend Rouse for your heating and cooling needs.
Hayley Williams
10/18/2024
10/18/2024
Diagnosed and fixed our furnace the day after I called!
Lee Brown
10/16/2024
Located in Hamilton
10/16/2024
Located in Hamilton
Quick responsive service. Tech was very informative letting me know exactly what he did.
Greg Golic
10/16/2024
10/16/2024
Kenny came out to do our Heating and Cooling tune up. He was very straight forward and detailed on anything he saw during the tune up. He fit us in the next day after calling for our service and was very reasonable on pricing. Would recommend his services to anyone in need of Heating and Air needs!
Amy St
10/15/2024
10/15/2024
Kenny does an great work. He came out trouble shot our heater and quickly found the issue and fixed it. He also did a basic service to ensure our heat will continue to work.
Jason Lewis
10/04/2024
10/04/2024
Highly recommend. Kenny is a great guy. Went over my furnace for a tune up before winter and explained everything. Won't trust my HVAC to anyone else.
Richard St.John
10/04/2024
10/04/2024
Ken arrived promptly and checked the system thoroughly. They are professional and personable. We highly recommend Rouse Heating and Air.
Vicky H
10/04/2024
10/04/2024
Always on time and happy with service. Would highly recommend to anyone.
Carolyn Ratliff
10/01/2024
Located in Oxford
10/01/2024
Located in Oxford
The team at Rouse say what they will do and do what they say. All questions were answered and respect for your home is exhibited at all times. They will not disappoint!
Service: New System Installation
Randall Martin
09/12/2024
09/12/2024
Perfect!!! Thank you for the service!!! We got three reviews as we always do and you were by far the best choice and we are happy we made it!!! We will recommend to everyone we know to call you guys!
Neila Hanges
09/05/2024
09/05/2024
Ken has always been very good at getting out quickly when service is needed. He's very honest and always does his best to fix when he can and is honest about the pros and cons of fixing vs replacing on an older unit. Have used this company for years and will continue to do so in the future.
Melissa Ralston
08/29/2024
08/29/2024
Our air conditioner went out on one of the hottest days in Aug. Kenny was very prompt and came within an hour. He changed out a switch on our AC unit and his price was fair. We would recommend Rouse!
Charles Hudson
08/29/2024
08/29/2024
I have been using Rouse Heating and Air for over 5 years now. Ken has always been upfront and honest with me for any service needs and has always responded same day anytime we have had an issue. His tech responded again today and saved the day as Temps were close to 100 today. Ended up being an easy fix and got us back up and running. Great company!!!
Jeff Birri
08/29/2024
Located in Hamilton
08/29/2024
Located in Hamilton
Very honest hard working individuals. Price was very reasonable, showed up on time and finished early. Highly recommend.
Service: System Repair
Shari Scalf
08/21/2024
Located in Hamilton
08/21/2024
Located in Hamilton
I have used Rouse Heating and Air Conditioning since 1994 and my parents used them since Ken started this business. Customer service is the best. Fast response to phone calls and service and detailed explanation of what the issue is and what needs to be done. Ken and Kenny are great to work with. I would never use anyone else!
Service: System Repair
Lynn Burgher
08/20/2024
Located in Hamilton
08/20/2024
Located in Hamilton
Kenny was great. He answered my call and came out in service my air conditioner within an hour of my call. Very reasonable, very cordial and polite. Highly recommended.
Service: System Repair
Charles Chernock
08/07/2024
Located in Hamilton
08/07/2024
Located in Hamilton
Kenny is awesome to work with. He is easy to get a hold of and let's you know right away when he can come out to work on the issue. He is straight forward and troubleshoots all potential issues so that the solution is clear on what needs to be done. I highly recommend him for all your HVAC Heating and Air needs!
Service: System Repair
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