Contact Us

Our experienced team can help.

Select a New
System

View more

Repair Or
Replace

View more

Energy Bill
Concerns

View more

Healthier
Home

View more

Ready for
Maintenance

View more

Request
Service

View more

Reviews

At Rouse Heating & Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

All trademarks or brands on this page are registered by their respective owner and are not affiliated with our company, nor do they endorse or sponsor our products or services.

See What Our Customers Have to Say -
135 Reviews

Jim B.
07/15/2025
Located in West Chester
As others have said, absolutely stellar customer service. Woke up early AM in the middle of 90+ degree days earlier this summer to no AC. Called Rouse based on customer reviews and Kenny was en route to our house within 90 minutes of me contacting them. He quickly found the problem, fixed it, gave our system a check up and was on his way. Super great guy, clearly very knowledgeable. I don't wish for any more problems, when when they do inevitably happen I will call Kenny and Rouse every time.
Service: System Repair
S Sch
07/13/2025
Rouse was amazing. My air was out. The company that was supposed to come put me off. Rouse fit me in their schedule. They are very knowledgable, friendly and reasonably priced. I'm a fan and will use them in the future from now on! I highly recommend them!!
Joye Stegemoller
07/11/2025
Do yourself a favor and call this company for your heating and air conditioning needs! They are a friendly, fair priced, family owned business. I'm so glad I found them! I won't be calling anybody else. It's always nice to find a reputable company.
Katrina Houston
07/08/2025
Fantastic customer service! Our a/c unit was running continuously, so I reached out to Rouse. Within a day after talking to Kenny he was able to come and fix the problem. Worked his butt off in this heat and now our a/c unit is running great!! Great prices too! Thanks a bunch Kenny!
Joan Avery
07/08/2025
Located in Fairfield TWP
I needed my 20 year old heat pump and air handler system replaced. I wanted a locally owned family business and selected Rouse HVAC based on the excellent reviews I read. They did not disappoint. Ken Sr. came out and wrote up and explained the quote. Ken Jr. scheduled the install. Matt and Jake came out and completed the install. Everything was professionally and neatly completed, and the usage of the new system and thermostat were explained to me. I am happy to have wonderfully cool air conditioning just in time for the summer heat wave! I offer my highest recommendation.
Service: New System Installation
Linda Apgar
07/02/2025
Justin came out today to install my new HVAC system. I live in a Condo so the space to work in is limited. He worked non stop from 7am till almost 2pm, I am grateful to have AC tonight before it gets hotter. I have had other companies out in the past that were not nearly as detail oriented as Justin. I highly recommend him and will contact him from now on.
Josh Watson
07/02/2025
5 ⭐️’s Thank goodness for Ken and Rouse Heating and Air! Last night, our air was blowing warmer air, but the fan wasn’t running. This morning, I called several places, but no one answered except one Rouse. I spoke with Ken and explained the issue. He said he would be at my house between 11 a.m. and 1 p.m. and arrived around 12 p.m. He checked everything out and found that our thermostat was causing most of the problems. He replaced some wires while listening to my kids in the background. The cost was reasonable, and he was very upfront about the potential issues and solutions. Thanks guys!
Tessa Massey
06/27/2025
I received a call back within half an hour of requesting service for my AC not working, and they were able to fit us in same day. Kenny was very informative and straightforward, not sales pushy, and quick to get our issues resolved. Great service!
Tessa Massey
06/27/2025
I received a call back within half an hour of requesting service for my AC not working, and they were able to fit us in same day. Kenny was very informative and straightforward, not sales pushy, and quick to get our issues resolved. Great service!
Marty Head
06/20/2025
Awesome service!! Did there best to get too me before the heatwave!! Got me up and running for a fair price…. Highly recommend!!
Michael Keller
05/22/2025
Great experience. First time customer, won’t be the last time. Kenny was out next day to fix our furnace drain. Great guy. Top notch work. Improved the drain design from how it was before so it’s easier to clean now. Also performed a whole system check. Thanks again for everything! Will definitely give you a ring for any HVAC needs.
Rob Keller
05/22/2025
Great experience. First time customer, won’t be the last time. Kenny was out next day to fix our furnace drain. Great guy. Top notch work. Improved the drain design from how it was before so it’s easier to clean now. Also performed a whole system check. Thanks again for everything! Will definitely give you a ring for any HVAC needs.
Mike Reiber
05/13/2025
Kevin 'Karma' Jones
05/10/2025
Bought a house and turned out the 30 yr old systems air conditioner was shot and previously disconnected. It was cheaper and more efficient to replace the entire system. Rouse had the new system up and running in no time. Thanks for the quick turn around.
Lisa Doyle
05/09/2025
Thorough inspection and resolution of small issues identified. Very happy with service.
Edie Farthing
05/09/2025
I highly recommend Rouse Heating and Air conditioning.Kenny came today, cleaned and serviced my Ac and furnace,was very professional plus affordable.Thanks Rouse Heating and Air conditioning!
Melissa Vincent
05/09/2025
Excellent customer service! Would highly recommend Kenny Rouse and his team for your heating & cooling service. Been with them for over 13 years! Honest and trustworthy.
Stephanie Post
05/08/2025
I was very impressed with the timeliness and professionalism of this company. I will be calling them again for all my heating and air needs.
Stephanie Clark Post
05/08/2025
Had a great experience with Rouse Heating & Air. They were able to take care of my furnace needs right away and serviced the system so I am up and running for the season. Thanks Rouse!
Sue Reid
04/30/2025
I had my a/c checked to make sure it was ready for summer. Kenny inspected both the inside and outside equipment. He was very clear on the current status and what my options were, answering all my questions clearly. He was quick to make the requested repairs. Kenny was on time, courteous, very knowledgeable, and professional. I will be calling when it's time for my heating inspection. Thank you, Kenny!!
Dawn Kearns
04/30/2025
Rouse Heating and Air Conditioning have always been my go to, from routine maintenance to the installation of a new furnace and air conditioning unit. Kenny explains everything that will be done, goes over any findings, has great communication and is an all around nice guy. They have my trust and my business.
Jackson Johnstone
04/29/2025
Kenny & Company are great. They are honest and dependable.
Audrey Johnstone
04/29/2025
They are always quick to respond and get us in to service our A/C. Kenny was friendly. Highly recommend.
Mike Weigand
04/28/2025
We had a furnace and a/c put in by Rouse about 5 years ago. Had annual check up done by Kenny Rouse today and everything checked out fine. Very professional and reasonably priced. I would highly recommend this company .
Brandon Smith
04/15/2025
Had Rouse heating and air install a new bosch heat pump and ac unit completed today. decided to have it done last Thursday and the complete new system was installed and done midday today Tuesday. The job was flawless and cleanliness was impeccable like they'd never been here. professionals to the 10th degree. prompt, fast and pricing unmatched.
See All Reviews